Tag Archives: speaking in English

How to Speak English Better Immediately

I know of many people who wish that they could speak English better. They do speak English, but they feel that they don’t speak it well enough.

Here are three things you can do to improve your spoken English immediately.

(1) Work on Your Articulation

There are some words that we don’t articulate correctly. We may not be able to correct all of them; however, we should at least work on the words we use regularly.

Don’t just rely on your instinct or copy what others are saying. There are ways of checking for articulation online (eg: dictionary.com).

Alternatively, learn the phonetic symbols so that you can confirm the articulation of words in a dictionary.

Examples of commonly mispronounced words:

–  Wednesday: The meeting is confirmed to run on wed-nes-day. (The correct articulation is wenzday.)

–  lavender: Our office is on la-VAN-da Street. (The correct articulation is LAIR-vender.)

–  colleague: Tom is my ker-league. (The correct articulation is KOR-league.)

(2) Manage Your Intonation

Intonation refers to the way your voice goes up and down in pitch when you speak.

Many people tend to speak with a rather flat or narrow intonation. This means that they place more or less equal stress on almost every word in their speech.

At other times, they don’t place any stress on key words, or they stress the wrong words.

For example, these sentences may convey different tones, even though the words are the same:

  • We ARE busy, and we will work on this tomorrow.
  • We are BUSY, and we will work on this tomorrow.
  • We are busy, and we WILL work on this tomorrow.
  • We are busy, and we will work on this TOMORROW.

English is a stress-based language, and people rely on your intonation to understand your meaning.

Intonation in your speech also shows emotion and enthusiasm, and these are important elements in communication.

(3) Be Mindful About Grammar

You cannot speak with incorrect grammar and hope that the listener will understand your intended meaning every time.

It is fun and easy to use Singlish when we speak, but when the message is critical and accuracy is important, be mindful of your grammar. Switch to standard English.

Why Should You Improve Your Spoken English?

At the workplace, when you speak clearly and correctly, you project enthusiasm and confidence, and you come across as being more professional.

Your overall professional image is determined by how you dress, how you act, and how you speak. Don’t let your spoken English be your weakest link.

 

Sharpen Your Written and Verbal Communication Skills

In today’s business world, where being connected is more crucial than ever, the ability to communicate effectively is highly sought-after.

If you provide administrative support in your organisation, you must be effective in both your written and verbal communications.

Written Communication

Written communication serves two purposes – to communicate (get a message across) and to document (put on record the communication).

Pay attention to your grammar and language. Know the level of formality you need for your written message, and use plain English and short words as much as possible.

Find out and use the acceptable formats required for different business documents – letters, email, reports, minutes, etc.

Your written communication must satisfy three criteria:

(1) It must be clear.

If you just need to communicate something, make sure that the message is clear and accurate. If you need to document the communication, include enough details to make it a complete record.

(2) It must be appropriately formal.

If you are writing to a close colleague, you can be less formal and more relaxed in your writing style. However, if you are writing to a superior or a customer, make sure you use an appropriately formal style.

(3) It must tell the reader what to do or expect.

Do not leave the reader guessing. Your message should have only one outcome – the outcome that you want. Not the outcome that the reader infers from your imprecise writing.

Verbal Communication

– Speaking in Front of an Audience

When you speak in front of an audience, consider these three aspects:

  • Visual aspect – Dress appropriately, and manage your body language to gain the confidence and respect of your audience.
  • Vocal aspect – Project your voice so that your audience does not need to strain to hear you. Articulate your words clearly and correctly.
  • Verbal aspect – Choose your words wisely. People form word associations, and your message can be influenced by your choice of words. For example, to tell your audience that you welcome them to do something is very different from saying you allow them to do something.

– Participating at Meetings

At meetings, make sure that you are seen and heard.

Be prepared, and project an organised and competent image. Lean forward, show interest in what others are saying, and contribute your ideas clearly and confidently.

Communication is the most important link in most operations. Effective communication means fewer delays, reworks, and mistakes.

Five Ways to Confuse Your Listener and Embarrass Yourself

Image

I want to tell you 5 ways to confuse your listener and project a poor image when speaking at the workplace.

Here we go:

(1) Use Poor Articulation

Instead of confirming how words should be articulated, go with your instinct, or simply copy what others are saying.

Examples

–  Tell your boss: “The meeting is confirmed to run on wed-nes-day (Wednesday).”

–  Inform your customer: “Our office is on la-VAN-da (Lavendar) Street.”

–  Address people you work with as ker-licks (colleagues).

(2) Ignore the Importance of Intonation

Tell your boss that you deserve to attend that important conference in a flat tone. Just focus on the words and forget about the intonation.

This is what you could say: “Boss, I should attend the upcoming regional conference for administrative professionals, as I am confident that I will pick up useful tips to enhance my performance.”

Don’t forget to use a flat intonation – that means no going up and down in pitch, and no stress on key words in your sentences.

Confuse your boss with the uninterested intonation that contradicts the enthusiastic words.

(3) Forget About Grammar

Why bother with grammar when you can speak in a way that bonds better with the listener?

Examples

–  Tell your customer: “Last week we do not have the stock, but next week we maybe have the stock.”

–  Inform your boss: “Yesterday, Mr Tan is not in the office. I try calling again later.”

–  Update your colleagues on the status of a machine: “The machine not working. Technician working on it. Let you know soon.”

Your listener is likely to understand what you are saying, so forget about a professional image, just speak without thinking about grammar.

(4) Forget About Projecting Your Voice and Speaking Clearly

It’s fine to sound soft and breathy. In fact, it may even make you sound friendlier and more approachable.

Never mind that you don’t project an assertive, confident or professional image.

(5) Abuse Your Speech Mechanism

Go for prolonged periods without drinking water, and yell or whisper whenever you need to. Your voice is meant to be tough to withstand such abuse.

I hope you didn’t mind reading these tongue-in-cheek tips. I am sure you know that these are exactly the opposite of what we should be doing.

Of course, we don’t want to confuse our listener or project an unprofessional image at the workplace!

Read on to test your own perceptions of what speaking clearly means.

_______________________________________________________________________

Self Assessment: Voice and Articulation

What is your opinion of these statements?

(1) A gentle, slightly breathy voice shows that I am not aggressive, and it is suitable for business situations.  

(2) In order not to waste the listener’s time, I should speak at a faster rather than a slower pace. This also helps me to project confidence.

(3) People should not be judged by the way they speak. Some people sound enthusiastic, capable, and confident, but not everybody can sound like that. 

(4) My colleagues and friends know that I speak with an accent. I also don’t articulate my words very well. I can’t do anything about it.     

(5) Children have the ability to improve their speaking skills because they are faster learners, but as an adult, it is too late for me to work on this.    

What were your responses? See if they are similar to our observations.

(1) A gentle, slightly breathy voice shows that I am not aggressive, and it is suitable for business situations. 

Quite the contrary. A gentle, breathy voice, while being non-threatening, comes across as unsure, weak, or unenthusiastic.  A clear and strong voice is more likely to gain you respect at work.

(2) In order not to waste the listener’s time, I should speak at a faster rather than a slower pace. This also helps me to project confidence.

When we speak too rapidly, there are two disadvantages.

Firstly, we do not have the time to frame our thoughts properly to come up with the best words and phrases. Secondly, we may sound nervous.

What matters is not how many words we can speak; it is how many words the listener can understand.

(3) People should not be judged by the way they speak. Some people sound enthusiastic, capable, and confident, but not everybody can sound like that. 

When we speak clearly and correctly, we project enthusiasm and confidence, and we come across as being more professional.

When we speak in a low voice or with a monotone, we could be presenting important or interesting information, but the listener is not likely to take much notice or be impressed.

(4) My colleagues and friends know that I speak with an accent. I also don’t articulate my words very well. I can’t do anything about it.      

Accent and articulation are related yet different things.

Our accent reflects our linguistics background, our dialect and first language influences, and the speech patterns we commonly hear in our daily lives.

Generally, our accent is a kind of birthright, and we don’t need to give that up.

Articulation, on the other hand, is the way we form the sounds in each word. This can be practised and perfected with the help of phonetic symbols.

(5) Children have the ability to improve their speaking skills because they are faster learners, but as an adult, it is too late for me to work on this.     

Actually, the opposite is true.

Children, especially younger ones, may not have fully developed articulators. Their motor neurons may also not be fully “connected” for them to coordinate their articulators, so it is more difficult for them to produce certain sounds.

Adults, on the other hand, should have fully developed neurons and articulators.

Assuming that their speech mechanisms are healthy and in good working order, adults should be able to practise and perfect all the sounds in the phonetic alphabet, which makes it possible to pronounce most English words accurately.

 ___________________________________________________________________________

If you think that you are not speaking clearly or correctly, or if you suspect that you are not projecting your voice well enough, do something about it.

Train your articulators to articulate sounds correctly. Learn techniques to project your voice effectively.

Being judged by the way we speak is not fair. But it happens. All the time.