Supporting Your Boss Effectively

(For ease of reading in this article, I have used the masculine gender pronoun to refer to the boss. This in no way implies that bosses are predominantly men.)

Working With a Boss Who Withholds Information

A friend recently lamented to me that her boss seems unwilling to share information with her.

She would be the last to know about projects and updates. It was also humiliating to hear the latest news about her own department from colleagues in other departments.

Of course, your boss is not obliged to tell you everything that is going on. However, if by not telling you, it negatively affects the way you perform the job, you must deal with it.

Here are some ways to manage this:

  • Gather evidence. Don’t just complain vaguely to your boss. Have some concrete evidence of actual pieces of information that you did not receive from him (when you should have).
  • Explain clearly why the withholding of information bothered or affected you. Just being dissatisfied, for example, is not going to convince your boss that it is important. Tell him how it affected your morale, made you waste more time, or affected your productivity.
  • Emphasise the positives. Instead of just stating the negatives, tell him some positive consequences of sharing the information with you.
  • Show your enthusiasm about projects by asking to be given information.
Working With a Boss Who Doesn’t Seem to Like You

Another friend had some concerns that her boss did not seem to like her. She felt that he would avoid talking to her, and if he had to, he would be curt and cold.

Your boss does not have to like you, but he must respect you and the work that you do.

However, work will be a lot more pleasant if your boss likes you. Try to find out what he doesn’t like about you (but the answer could be hard to take).

It is awkward to ask outright why the boss doesn’t like you. It may be easier to ask if there is anything you are doing (or not doing) that he would prefer to be different.

The best time to ask this would be at your annual appraisal. However, if that is a long time away, then you may need to ask to speak with the boss privately.

And sometimes, you may just have to accept that you and the boss have a personality clash, and he is never going to like you. But he must respect you and the work you do.

Why Figure Out How to Support Your Boss?

Your working relationship with your boss could be the most important one at the workplace. If this relationship is weak or negative, it could lead to dissatisfaction, frustration, stress, and below-expectation performance.

Sometimes, speaking to your boss about your feelings and concerns could be the best way to deal with issues with your boss.

At other times, it may be worth your while to analyse and understand your boss’ work preferences and leadership style, and try to work with this understanding.

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